• American Library Association. “Policy 61. Library Services for the Poor.” American Library Association. 2007. <http://www.ala.org/ala/ourassociation/governingdocs/policymanual/servicespoor.htm>.

 

  • American Library Association. “Are Public Libraries Criminalizing Poor People? A Report from the ALA’s Hunger, Homelessness, and Poverty Task Force.” Public Libraries 44.3 (May/June 2005): 175.

 

  • Ayers, Sheila. “The Poor and Homeless: An Opportunity for Libraries to Serve.” The Southeastern Librarian 54.1 (2006): 66.

 

  • Berman, Sanford. “Classism in the Stacks: Libraries and Poverty.” Journal of Information Ethics 16.1 (2007): 103.

 

  • Budnick, Vanessa A. “Perceptions of Library Students versus Library Professionals toward the Homeless Patron: A Comparative Study.” Master of Science in Library Science. University of North Carolina at Chapel Hill, 2006. January 19, 2008 <http://etd.ils.unc.edu/dspace/bitstream/1901/254/1/vanessabudnick.pdf>.

 

  • Buschman, John E. Dismantling the Public Sphere: Situating and Sustaining Librarianship in the Age of the New Public Philosophy. Westport, CT: Libraries Unlimited, 2003.

 

  • Chattoo, C. D. “The Problem Patron: Is there One in Your Library?” The Reference Librarian 75/76 (2002): 11.

 

  • “Chronic Homelessness.” 2007. U.S. Department of Housing and Urban Development. February 1, 2008. <http://www.hud.gov/offices/cpd/homeless/chronic.cfm>.

 

  • Comstock-Gay, S. “Disruptive Behavior: Protecting People, Protecting Rights.” Wilson Library Bulletin 69.6 (1995): 33.

 

  • Geiszler, RW. “Patron Behavior Policies in the Public Library - Kreimer v. Morristown Revisited.” Journal of Information Ethics 7.1 (1998): 54.

 

  • Gibaldi, Joseph. MLA Handbook for Writers of Research Papers. 6th ed. New York: Modern Language Association of America, 2003.

 

  • Grace, Patrick. “No Place to Go (Except the Public Library).” American Libraries 31.5 (2000): 53.

 

  • Hafner, Arthur W., Jennifer Sterling-Folker, and Brian Folker. “The Morristown, New Jersey, Experience: The Public Library as a Limited Public Forum and Lessons from the Richard R. Kreimer Case.” Democracy and the Public Library: Essays on Fundamental Issues. Ed. Arthur W. Hafner. Westport CT: Greenwood Press, 1993. 173-184.

 

  • Harvey, Aisha A. “Homeless Perspectives of the Public Library.” MLS Thesis. University of North Carolina, 2005. February 2, 2008 <http://ils.unc.edu/MSpapers/2777.pdf>.

 

  • Hecker, Thomas. “Patrons with Disabilities or Problem Patrons: Which Model Should Librarians
  • Apply to People with Mental Illness?” The Reference Librarian 53 (1996): 5-12.

 

  • Hersberger, Julie. “The Homeless and Information Needs and Services.” Reference User Services Quarterly 44.3 (2005): 199.

 

  • Holt, Glen E. “Setting and Applying Appropriate Rules Governing Patron Behavior.” Public Library Quarterly 24.1 (2005): 73.

 

  • “Homeless Residents Sue Worcester Library Over Borrowing Restrictions.” American Libraries (July, 2006): February 2, 2008. <http://www.ala.org/ala/alonline/currentnews/newsarchive/2006abc/july2006a/worcester.cfm>.

 

  • The Homelessness Research Institute of the National Alliance to End Homelessness. “Homelessness Counts How community approaches to homelessness are changing dramatically, what we should be doing to track progress, and how many people are homeless in your community.” January, 2007. National Alliance to End Homelessness. 13 December 2007 < http://www.naeh.org/files/1440_file_30099_NAEH_FINAL_lo.pdf >.

 

  • Kawash, Samira. “The Homeless Body.” Public Culture 10.2 (1998): 319-339.

 

  • Kelly, James. “Barefoot in Columbus.” Public Libraries 45.3 (2006): 42.
  • Kreimer v. Bureau of Police for the Town of Morristown, et. al. 765 F. Supp. 181. D.N.J., 1991.
  • Kreimer v. Bureau of Police for the Town of Morristown, et. al. 958 F. 2d 1242. 3rd Circ., 1992.
  • “Libraries for All.” Christian Science Monitor 29 May 1991: 20.

 

  • McCook,Kathleen de la Pena. “Authentic Discourse as a Means of Connection between Public Library Service Responses and Community-Building Initiatives.” Reference User Services Quarterly 41.2 (2001): 127.

 

  • —. “Public Libraries and Human Rights.” Public Library Quarterly 25.1/2 (2006): 57.
  • McCook, Kathleen de la Pena & Katharine J. Phenix. “Public Libraries and Human Rights.” Public Library Quarterly 25.1/2 (2006): 57-73.

 

  • McNeil, Beth & Denise J. Johnson. Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations. Chicago: American Library Association, 1996.

 

  • Mitchell, Don. The Right to the City: Social Justice and the Fight for Public Space. New York: Guilford, 2003.

 

  • Murphy, Julie. “When the Rights of the Many Outweigh the Rights of the Few: The “Legitimate” Versus the Homeless Patron in the Public Library.” Current Studies in Librarianship 23.1/2 (1999): 50-60.

 

  • The National Law Center on Homelessness and Poverty. “Homelessness in the United States and the Human Right to Housing,” (January, 2004). February 9, 2008< http://www.nlchp.org/content/pubs/HomelessnessintheUSandRightstoHousing.pdf>.

 

  • Redfern, Bernice. “The Difficult Library Patron: A Selective Survey of the Current Literature.” The Reference Librarian 36.75/76 (2002): 105-13. . February 3, 2008 <http://www.haworthpress.com/store/E-Text/View_EText.asp?sid=4KCPXNVWV4Q38K31LT637J5SJ5VGBC44&a=3&s=J120&v=36&i=75%2F76&fn=J120v36n75%5F11>.

 

  • Salter, Charles A., and Jeffrey L. Salter, eds. On the Frontlines: Coping with Library’s Problem Patrons. Englewood, CO: Libraries Unlimited, Inc., 1988.

 

  • Shuman, Bruce A. “Personal Safety in Library Buildings: Levels, Problems, and Solutions.” The Reference Librarian75/76 (2002): 67.

 

  • Simmons, R.C. “The Homeless in the Public Library: Implications for Access to Libraries.” RQ 25.1 (1985): 110-120.

 

  • Turner, Anne M. It Comes with the Territory: Handling Problem Situations in Libraries.  Jefferson, N.C.: McFarland, 1993.

 

  • Valencia, Milton J. “Shelter Residents, City Settle Lawsuit.” Worcester Telegram and Gazette December 25, 2006. November 30, 2007 <http://www.laccm.org/work/news/article122506>.

 

  • Venturella, K.M. The Homeless and the Public Library. Jefferson, N.C.: McFarland, 1992.

 

  • Ward, Chip. “What they Didn’t Teach Us in Library School: The Public Library as an Asylum for the Homeless.” Atlantic Free Press April 2, 2007. November 20, 2007 <http://www.atlanticfreepress.com/content/view/1306/32/>.

 

  • Webb, Adam P. “Problem Patron Policies in Public Libraries: A Content Analysis.” MLS Thesis. University of North Carolina at Chapel Hill, 2005. January 19, 2008 <http://hdl.handle.net/1901/188>.

 

  • Weblog. @ the library: your local library is a twisted place. 1 January 2008.< http://librarianwoes.wordpress.com/>.

 

  • Zipkowitz, F. “ ‘No One Wants to See Them’: Meeting the Reference Needs of the Deinstitutionalized.” Reference Librarian 31 (1990): 53-67.

    Leave a Reply